Privacy Policy

1. Who This Service Is For

The Scout Deck is intended only for users who are 18 years of age or older. The service is designed for coaches and other adults who have permission to upload and use the information they provide.

The Scout Deck is intended only for users in the United States.

2. Information We Collect

• Account information, such as your email address and access status
• Uploaded game files, such as Box Score files and Plays files
• Generated outputs, such as PDF scouting reports and Full Stat Workbooks
• File and usage metadata, such as file names, upload dates, processing timestamps, and download activity
• Billing and subscription information handled through Stripe
• Support communications you send to us by email

3. How We Use Information

• Operate the service
• Authenticate users and provide account access
• Process uploaded game files into reports and downloads
• Maintain account, billing, and subscription status
• Provide support and respond to requests
• Improve product reliability, quality checks, and troubleshooting
• Enforce our Terms of Service and protect the service from misuse

4. Uploaded Files and Downloads

When you upload files, The Scout Deck processes them to generate reports and downloads.

• Source game files: retained for 24 hours after processing
• Generated downloads: retained for 7 days after upload finalization
• Metadata about uploaded and downloaded files: retained for as long as the account remains active, unless deletion is requested and completed

5. Backups

We may maintain backups or backup-related copies of data for security, continuity, or disaster recovery purposes. If backups exist, they may persist for a limited period after deletion requests or scheduled deletion windows, including up to 7 days if backup systems are enabled in the future.

6. Billing

Paid subscriptions are handled through Stripe. We do not store full payment card numbers on our own systems. Stripe may collect and process payment information according to its own policies and terms.

7. Sharing of Information

We do not sell your personal information.

We may share information with service providers that help us operate the service, such as providers for authentication, hosting, infrastructure, billing, email delivery, and customer support.

We may also disclose information if required by law, to enforce our rights, or to protect the security and integrity of the service.

8. Your Responsibilities

You are responsible for ensuring that you are authorized to upload and use the files and information you provide through The Scout Deck.

You should not upload information unless you have the legal right and appropriate authority to do so.

9. Account Deletion

You may request account deletion by emailing support@thescoutdeck.com.

We currently process deletion requests manually and aim to complete deletion within 7 days. Deletion may include removal of account data, uploaded file metadata, and other account-related records, subject to legal obligations, fraud prevention needs, and temporary backup retention.

10. Security

We use reasonable technical and organizational measures to protect information, but no method of transmission, storage, or processing is completely secure. We cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we may update the effective date and post the revised version on the site.

12. Contact

If you have questions about this Privacy Policy or want to make a privacy-related request, contact support@thescoutdeck.com.